Last updated: 28/06/2026
This policy is issued by Creepy, operated by Firdos Alam.
1. Return Eligibility
Returns are accepted only if:
- Product is damaged or defective
- Incorrect product is delivered
Requests must be raised within 48 hours of delivery.
2. Non-Returnable Items
- Used or worn products
- Products damaged due to misuse
- Items without original packaging
3. Return Process
Email support@creepy.in with:
- Order ID
- Images of the issue
Our team will respond within 48 working hours.
4. Refund Process
- Refunds are issued after inspection
- Refunded to original payment method
- Timeline: 5–7 working days
5. Cancellation Policy
Orders cannot be cancelled once shipped.