This Privacy Policy describes how Creepy – Smart Care for Happy Pets, owned and operated by Firdos Alam, collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit Creepy, we may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
b) Order & Transaction Information
- Products purchased
- Order value
- Payment method used
Note: Payment details such as card numbers, UPI IDs, or banking credentials are processed securely by third-party payment gateways. Creepy does not store sensitive payment information.
c) Technical Information
- IP address
- Browser type
- Device information
- Pages visited and time spent
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and delivery status
- Provide customer support
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
3. Sharing of Information
We may share your information only with:
- Payment gateway providers
- Courier and logistics partners
- Legal or regulatory authorities (if required by law)
We never sell, rent, or trade your personal data to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your personal information. All transactions are encrypted and processed through secure servers.
5. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and remember preferences. You may disable cookies through your browser settings, but this may affect website functionality.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
For privacy-related concerns, contact us at support@creepy.in.
7. Policy Updates
Creepy reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting.